Privacy Policy
Effective date: September 30, 2026
Front Range Diabetic Supply (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or otherwise communicate with us about selling unused diabetic supplies.
1. Information we collect
Information you provide. When you request a buyback quote or contact us, you may provide your first name, last name, phone number, email address, and details about the diabetic supplies you have for sale (product names, condition, expiration dates, and related notes).
Communications and consent. If you opt in, we may send transactional messages (such as quote confirmations, account notifications, and shipping reminders) and marketing messages (such as special offers or promotions). You may opt out of marketing messages at any time by replying STOP or following the unsubscribe instructions in the message.
Information from your device. We may collect standard web data such as your IP address, browser type, device type, and pages visited, using cookies and similar technologies to improve our site and user experience.
2. How we use your information
We use the information we collect to evaluate whether your supplies may qualify for a buyback offer, respond to your questions, communicate with you about the status of your quote or shipment, process and issue payment if you accept an offer, comply with applicable legal obligations, and improve our website and services.
3. How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, process payments, or manage logistics, and only when necessary to provide our services. We may also disclose information if required by law or to protect our rights or the safety of others.
4. Data retention
We keep your information for as long as needed to provide our services, maintain business records, and comply with legal obligations. You may request that we update or delete your personal information by contacting us using the information below.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide. However, no internet transmission or storage system can be guaranteed to be 100% secure.
6. Children’s privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected such information, please contact us immediately.
7. Your choices
You can review, update, or request deletion of your information by contacting us. You may opt out of marketing communications at any time. Transactional communications related to your account or active buyback request may continue even after you opt out of marketing messages.
8. Contact us
Questions about this Privacy Policy can be sent to frontrangediabeticsupply@gmail.com or by calling 720-978-0351.